NEW ZEALAND ORDERS
NZ courier residential - $8.90 NZ-wide.
NZ Rural or RD addresses - $14.80 Allow an extra 3 days for delivery.
To be safe, please allow at least 7 working days for your order to arrive, from the date you order. We make your order from scratch. If your order is urgent, please email me and I will try to get it made sooner.
Important notes: with COVID and Omicron the courier services may run slower than normal. You may email me to request your tracking details, and follow the instructions on the email very carefully.
Rising fuel costs: with the recent rise in fuel costs the courier companies have increased their fuel surchage fees, therefore as of July 2022,we have had to increase our courier costs accordingly.
MYSTERY BOX DELIVERY
If you have purchased a subscription box between 2nd-31st of the month, your box will be sent the FOLLOWING month, eg if you ordered on 5th Feb, your box will be sent out to arrive by 10th March. If you ordered on 30th Feb, your box will be sent to arrive by 10th March.
If you ordered a standard (non subscription) box on our release day (1st day of each month), your order will arrive by the 10th of that same month.
INTERNATIONAL ORDERS - 20 working days economy air - tracked
Before you order an international parcel, please read the information below**
Rest of world: $29
**By choosing to purchase and get your parcel sent internationally you are agreeing to the following:
1. JHD products are made to order, meaning we make your order from scratch individually, we do not make in bulk. International orders are sent out twice a week.
2. Delivery times are given to us by the postal, courier services. If you have any questions, please ring the service with your tracking details. Due to COVID / Omicron the International courier service may be running slower than normal. Please check the nzpost website for information about delays.
3. Some countries may incur a customs or import fee. Customers are liable for all customs or import payments that may be incurred.