FAQs

What are your products made of?

My jewellery products are made from recycled Rimu, which is a beautiful NZ native wood, renowned for its beautiful reddy colour. It is very strong and durable. Rimu is then mounted onto MDF which gives it a beautiful solid base. I paint with Resene paints which are waterproof, washable and wipeable.

I use only 926 sterling silver posts or hooks, OR 18k gold plated hoops, or Stainless steel hooks. All of these metals are the BEST metals for your ears, and are 100% nickel and lead free.

How do I care for my product?

Please keep your product dry. Wood doesn't like water. This means no swimming, or showers with your jewellery on.

Do you have any guarantees? What about returns?

If you are not happy with a product, I will replace the item immediately, or I will give you a credit to use on the website to equal value. Unfortunately I cannot offer replacements for products which were bought more than 3 months ago, have suffered normal wear or tear, or have been water damaged (read above).